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Note: The amount transferred by you from your bank account is credited to our bank account in 3 working days.

Disclaimer

I Agree with the disclaimer
  1. TheMumbaimall.com Services is a Payment Gateway for hotels who have advertised with us & for the comfort of their Esteem Guest to make an advance / full payment to the hotel.
  2. TheMumbaiMall.com is not responsible for the Allotment of Rooms or Refunds to the guest.
  3. The cancellation policy of the concerned hotel will be applicable for the room, or package booking, for which the receipt is issued.
  4. Check In / Out timings as prescribed by the respective hotel is to be followed. Extra charges for retention of rooms beyond the time will be billed by the hotel & has to be paid directly on spot.
  5. No refund can be made for unused services, for unused transportation, unconsumed meals included in the package, (Breakfast, lunch, dinner, tea) or for voluntary modifications made by the traveler.
  6. TheMumbaimall.com Services is not responsible for maintenance & upkeep of the hotel rooms, food quality, or services provided by the hotel.
  7. Any dispute regarding, service provided, room quality, food quality, transportation, complimentary transfers as provided by the hotel, is to be taken with the concerned hotel directly without involving TheMumbaimall.com Services at any point.
  8. TheMumbaiMall.com is not responsible for any Refunds to the tourist. The Tourist has to claim refunds if any, from the Hotel.
  9. A minimum of 10% will be deducted by the Hotel even if the hotel decides to refund you in kind or in part or retain as advance for any future stay.
  10. No part or full refunds are permissible if the area / location of the hotel suffers a power cut, due to load shedding or otherwise & air-conditioners / fans / lights etc do not function.

You may also please read up our "privacy policy"

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Privacy Policy

Thank you for visiting our web site. This privacy policy tells you how we use personal information collected at this site. Please read this privacy policy before using the site or submitting any personal information. By using the site, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any personal information you provide will be used.

Note: the privacy practices set forth in this privacy policy are for this web site only. 

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when voluntarily submitted by our visitors. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to one of our mailing lists.

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We reserve the right to make changes to this policy. Any changes to this policy will be posted.